“When we sign a contract, we upload it to Nomio and that’s it. Nothing else to do”

James Russell-Jones
General Counsel

Bark is the world’s fastest-growing marketplace. Before Nomio, Bark were manually managing all of their contracts. Contracts were tracked using Google Sheets and stored in Google Drive, leading to incomplete data, errors, and missed deadlines.

Here's where Nomio helped:

  1. Coming from a manual system
  2. Just add your documents
  3. Three pillars to Nomio
  4. Doing what we promised
  5. Nomio vs. CLM
1. Coming from a manual system
“It was fairly obvious that maintaining a Google Sheet and Google Drive setup was not going to be sustainable in the long term”
Relying on spreadsheets

“It was very typical that we had a Google sheet listing all of our contracts with all the contracts stored in Google Drive.”

Manual entry leads to incomplete data

“Various people having to remember to manually upload contracts into Google Drive, then go into a Google Sheet, manually populate 20 columns of information about that specific contract. We have incomplete data or people doing it in a rush or missing out column.“

And missed renewals

”We got a message whenever renewal was due. However, that relied on us actually calculating the date correctly. I've seen it plenty of times in the past where people have forgotten about it, and we're on the hook for tens of thousands. It only needs one of those to be missed to justify the cost of a tool like Nomio to solve that for you.”

2. Just add your documents
“With Nomio, it’s drag and drop, and that’s it. It’s done”
Nomio sounded too good to be true

“The main question mark about Nomio was the accuracy of automatically tagging the contract. Having used tools in the past that made certain claims around this, they didn't really live up to those expectations. It still required a lot of manual intervention.”

But it lived up to its claims

”I'm now really confident. Whatever contract goes into Nomio, it's capturing all the relevant data and organising it sensibly along with other related contracts, which is something we didn't really have before.”

Information at your fingertips

”With Nomio, it's drag and drop, and that's it. It's done. It's just not a concern anymore. It's incredibly efficient. I can come back weeks later, type the name in the search bar, and have all the information at my fingertips.”

3. Three pillars to Nomio
“It only takes one missed renewal to justify the cost of Nomio”
Time saving

”So calculating how much time are we spending each month on roughly how many contracts we're reviewing and signing each month to come via the legal team and how much time is it taking per contract to extract the relevant information, populate the table, and calculating what the cost of that is.”

Missed renewals

”It only takes one renewal, average price £10K, to justify buying the tool in the first place.”

Exit readiness

”Having a tool that centralises your contracts makes you seem like a professional body. You are very easily and quickly able to answer all of their questions and find relevant documents. You can easily search for all the clauses in there, answering questions really quickly.”

4. Doing what we promised
“Nomio have been extremely responsive”
Help is a screenshot away

”With the simple support tool, you can do a quick screenshot, write a note, and send it off. I've been getting responses usually within the day with the issue being fixed.”

Extremely responsive support

”I don't think I've had one situation where there's been a constant back and forth trying to resolve something. It's one-and-done and extremely responsive.”

Solving your problems

”You've also been very receptive to feedback. We had some feedback around how the weekly emails operate and what would be really useful for us. You've completely taken that on board and now we have exactly what we're after, which is fantastic.”

5. Nomio vs. CLM
“There aren’t other providers that I've come across that are pure repositories like Nomio is”
Nomio is focused

”We went out to market to look at various different tools. Most of them, as you say, are CLMs, where there's a lot of different features wrapped up together, one of which is being a repository. All the extra stuff is bells and whistles, it's occasionally used.”

You pay more for a CLM

”So for us, the problem we were trying to solve was the repository. And so it made more sense to come to somebody who's really focused on solving that problem than the broader CLMs who, yes, had additional functionality, but we didn't need it and we'd be paying more for the privilege.”

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